Tas Books V3.18
What the user sees
1. Tas Books kicks them out
2. When they try to re-open the company it displays an error telling them that the format of the file is not in the latest version. It shows the data as being in version 0.
3. If the user tries to refresh the file list they will loose the account
When does it happen?
Not sure, but in the "Event log", there was an entry showing that the computer had sent out an incorrectly formatted datapacket around the time of the failure.
How to fix
Close down Tas Books correctly, then terminate the process W32mkde.exe. This will fix the problem.
If the user can not log in you may need to ask a Tas Supervisor to login and clear the users log file.
Eventually you will find lists of recent additions here as well as links to some of my other websites and other things of interest and/or importance